Partner Terms

01

The parties

These Partner Terms are an agreement between Cardiagnos, "Cardiagnos", and the business that signs up as a partner ("you"). They apply together with our Privacy Policy. You confirm that you are a business, that you are authorised to accept these terms, and that you hold any licences and insurance your inspection work requires.

02

What you get

• A licence to use the Cardiagnos Inspector app and web tools for your plan (Normal or Full) while your subscription is active.
• Reports generated with your logo at the top and the Cardiagnos brand in the footer as your partner.
• Access to customer bookings in your city, under the dispatch rules below.

What each plan includes. Both plans include the 3D (Full) inspection and the Normal inspection, PDF reports with your logo, WhatsApp and email delivery and website bookings. The Full plan adds Edit Reports and customer history, your own WhatsApp message, one signature and stamp saved in Settings and added to every report, and adding coverage cities yourself without approval. On the Normal plan you sign and add your stamp on each report, and extra coverage cities need Cardiagnos's approval.

Partners and solo partners. A partner is a business with its own brand: reports carry its logo, its own stamp and signature. A solo partner works under the SightCore brand: reports carry the SightCore brand and stamp, which are set by Cardiagnos and cannot be changed, and the solo partner adds their own signature. Both can be on the Normal or the Full plan.

03

Plans, fees and billing

• Plans are billed monthly at the price shown when you sign up (plus VAT where applicable). You pay the first month at signup.
• You can pay by automatic renewal or manually each month. Purchases in the App Store or Google Play follow Apple's or Google's terms and are managed and cancelled there.
• If a payment is late you keep access for a 7-day grace period; after that, access is paused until you pay. Your data is kept.
• You can cancel at any time. Cancellation stops future renewals; fees already paid for the current month are not refunded unless the law requires it.
• We may change prices with at least 30 days' notice; the new price applies from your next billing period.

04

Customer bookings (dispatch)

• Paid bookings are offered to active partners in the customer's city. The first partner to accept gets the booking.
• You must contact the customer within 24 hours of accepting and deliver the report within 7 days. If you don't, we may reassign the booking to another partner or take it over, and no commission is earned.
• For each completed booking we pay you the booking amount (excluding VAT) minus our commission: 15% if you share inspection content with us, 20% if you keep it private. Payouts are made at the end of each month.
• The commission applies only to customers who book an appointment through our website and whom you accept. Customers you bring in yourself are 100% yours and we take no commission on them.
• You are responsible for your own taxes and for invoicing requirements that apply to you.

05

Quality and conduct

You carry out inspections honestly, carefully and in line with good professional practice and all applicable laws. You are responsible for the content and accuracy of your inspections and reports.

• Customers who book through our website pay Cardiagnos online. For those bookings you must not contact the customer for purposes other than the booking, and you must not ask them to pay you separately for the booked inspection.
• Your own customers (customers you bring yourself) are yours: you decide how you charge them and how they pay you, and Cardiagnos has no part in that payment and takes no commission on it.

06

Personal data

• Customers we send you: you receive the customer's contact and car details only to perform that booking. Keep them confidential, don't use them for marketing, and delete them when you no longer need them.
• Data you enter in the app for your own customers: Cardiagnos stores and processes it on your behalf as your processor. We process it only to provide the service and on your instructions, keep it confidential and secure, use only the sub-processors listed in our Privacy Policy (we'll give notice before adding new ones), help you answer data-subject requests, notify you without undue delay of any personal data breach, and delete it when you delete your account unless the law requires us to keep it.
• Both parties comply with the GDPR and the Saudi Personal Data Protection Law where they apply.

07

Filming content and customer consent

Sharing content is optional (it lowers our commission from 20% to 15% on bookings from our website). If you film inspections for us, these rules apply to every car:

• Ask first. Before filming, ask the customer: "Is it okay if we film your car and post it on social media?" Film and share only if the customer clearly agrees. Ask again, and get a clear yes, before any customer interview. If the answer is no, do not film.
• Do not show faces, names, phone numbers, addresses, ID numbers or number plates, and do not film other people's property or customers without their consent. Interviews are voluntary and need no face on camera.
• No editing is required. Film steady, short clips as shown in the Content shoot guide and upload them through Share Content in the app after the report is approved.
• You confirm that you hold the customer's consent for everything you upload and that you will remove anything on request. If a customer withdraws consent, tell us and we will stop using that content.
• Content sharing is separate from the report: the photos in your report stay in the report and are not used for marketing.

08

Your logo and shared content

You give us a licence to show your name and logo on your reports and in the partner network. If you chose to share inspection content, you also give us a non-exclusive, royalty-free licence to use the photos and videos you share for quality review and marketing. You confirm you have the rights to what you upload. You can change your sharing choice for future content by contacting us.

09

Liability

You are responsible for your inspections and will cover us for claims caused by your inspections or your breach of these terms. To the extent the law allows, our total liability to you is limited to the fees you paid us in the 12 months before the claim, and neither party is liable for indirect losses.

10

Suspension, termination and account deletion

We may suspend or end your account if you seriously or repeatedly breach these terms, harm customers, or don't pay. You can delete your account at any time in the app (Account → Delete account); this stops billing, removes your login and personal details and releases any unfinished bookings. We keep financial records as the law requires.

11

General

You and Cardiagnos are independent businesses; nothing here creates employment, agency or a joint venture. We may update these terms with at least 30 days' notice. When the terms change, you will be asked to accept the new version in the app and on our website before you continue to use the service; we record the version and the time you accepted. These terms are governed by the laws of the Kingdom of Saudi Arabia.